Effective Date: 20/07/2026

Jack Graham trading as JG Models is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you submit an inquiry through our website contact form.

1. Data Controller

The data controller is Jack Graham - trading as JG Models.                                                                                                 Trading address: 9 Haconby Lane, Bourne, PE10 0NP                                                                                                     Contact Email: contact@jgmodels.co.uk

2. Personal Data We Collect

When you use our Contact Us form, we collect:

• Your name
• Your contact details (email address and/or telephone number)
• The content of your message or inquiry

We only collect data that you voluntarily provide. A name and at least one contact method (email or phone) are required so we can respond to you.

3. Purpose and Legal Basis

We process your name and contact details solely for the purpose of replying to your inquiry and establishing contact.

Our legal basis for this processing is our legitimate interest in responding to individuals who contact us. You are under no statutory or contractual obligation to provide this information. However, without a name and a means of contacting you, we may be unable to respond to your enquiry.

We do not use your data for marketing, advertising, profiling, or any other purpose. Your data is not shared with any other companies or third parties for commercial reasons.

4. Data Sharing

Your data is hosted and processed through our website provider, IONOS, which acts as a data processor under a data processing agreement. IONOS may only process the data as necessary to provide hosting and related services.

We do not sell, rent, or otherwise share your personal data with any other organisations, except where required by law.

Like most websites, IONOS, as our hosting provider, automatically records technical information such as IP address, browser type and access times in server logs for security, troubleshooting and system administration.

5. Data Retention and Deletion

We retain personal data only for as long as necessary to respond to and resolve your enquiry. Where no further correspondence is required, we will delete your information within 1 month of our final response unless we are required to retain it for legal reasons.

6. Your Rights

You have the following rights regarding your personal data:

• Right to access
• Right to rectification
• Right to erasure (deletion)
• Right to restrict processing
• Right to object to processing
• Right to data portability (where applicable)

To exercise any of these rights, please contact us at contact@jgmodels.co.uk. We will respond without undue delay.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your personal data has been handled unlawfully.

7. Data Security

We take reasonable technical and organisational measures to protect your personal data, including the use of secure HTTPS connections. However, no method of electronic storage or transmission is completely secure.

8. Cookies

Our website, hosted and built with IONOS, uses strictly necessary cookies that are essential for the secure operation and basic functionality of the website (such as maintaining your session and basic security features).

We do not use cookies for analytics, advertising, tracking, or marketing purposes. IONOS may process anonymised technical data (e.g. anonymised IP addresses, browser type, pages visited) for statistical and security purposes through their SiteAnalytics tool. This data is processed in accordance with IONOS’s data protection practices.

9. International Transfers

We do not intentionally transfer your personal data outside the UK or European Economic Area. Where any such transfer is necessary, appropriate safeguards will be in place in accordance with UK data protection law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

11. Social Media

Our website contains links to our social media profiles on third-party platforms, including Facebook, Instagram, X and TikTok. If you choose to visit these platforms, your use of them will be governed by their own privacy policies. We are not responsible for the privacy practices of these third-party websites.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at contact@jgmodels.co.uk